SBA OIG Report on the Most Serious Management and Performance Challenges Facing the SBA in Fiscal Year 2020

The Office of Inspector General (OIG) has provided a report on the Most Serious Management and Performance Challenges Facing the Small Business Administration (SBA) in Fiscal Year (FY) 2020.  The goal for OIG is to focus attention on significant issues with the objective of working with Agency managers to enhance the effectiveness of the SBA programs and operations.

SBA’s recent attempt to implement an IT system, certify.SBA.gov, is meant to be a more comprehensive approach to service delivery and broader in scope than just the 8(a) program. It includes the WOSB, HUBZone, and mentor-protégé programs.  Though, in the last Fiscal Year SBA has not made progress in enhancing the functionality of certify.SBA.gov for the 8(a) program.  In FY 2019 SBA went with only using certify.SBA.gov as the certification management system and plans to develop a separate system to monitor 8(a) participants’ business development outside of certify.SBA.gov.

View the full OIG report HERE

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